Virtual Doorman
Company type | Private |
|---|---|
| Industry | Security technology, property technology (PropTech) |
| Founded | 1997 |
| Founder | Virtual Service (parent company) |
Key people | Colin Foster |
| Products | Remote doorman systems, video intercom, access control, monitoring services |
| Website | virtualdoorman.com |
Virtual Doorman is an American company that provides remote security and concierge services for residential and commercial buildings. It was the first company to introduce a remote doorman system in New York City, offering services such as video-based access control, visitor screening, and package management. The company is headquartered in New York City and operates primarily in the United States.[1][2][3][4][5][6]
History
Virtual Doorman was founded in 1997 as a division of Virtual Service, a security and monitoring company based in New York. Its services expanded during the late 2000s alongside broader adoption of remote concierge and security technology in residential real estate.[1][2][3]
The company launched its first remote doorman system in 2000 and expanded its deployment in New York City residential buildings. By 2009, the service was reported to be used in more than 100 apartment complexes in the New York metropolitan area.[4][5][7]
The technology was initially deployed in residential developments in Manhattan and provided an alternative to traditional doorman staffing.[7]
Operations
Virtual Doorman’s systems use video intercoms, access control hardware, and remote monitoring centers. Personnel at these centers communicate with visitors and manage building access from off-site locations. The company also provides software and mobile applications for managing visitor and delivery access.[1][2][3][8][9]
The early system combined video monitoring, intercom communication, and remote-controlled door locks to allow off-site personnel to perform security and concierge functions. Virtual Doorman operates remote monitoring centers in locations including Jacksonville, Florida, and Unity, Maine.[4][5]
References
- ^ a b c "Video: Meet the Virtual Doorman". The New York Times. 2007-12-22. ISSN 0362-4331. Retrieved 2026-02-23.
- ^ a b c "Virtual Doorman - Products, Competitors, Financials, Employees, Headquarters Locations". www.cbinsights.com. Retrieved 2026-02-23.
- ^ a b c Link, Monica (2015-08-04). "Virtual Doorman App Hits New York City Luxury Buildings". Commercial Observer. Retrieved 2026-02-23.
- ^ a b c Ryley, Sarah (2009-07-19). "DING DONG THE DOORMAN'S DEAD!". New York Post. Retrieved 2026-02-23.
- ^ a b c Kavoussi, Bonnie (2009-07-22). "The EZPass of Doormen". Observer. Retrieved 2026-02-23.
- ^ Halberg, Morgan (2015-07-27). "Virtual Doorman and Concierge Service Team Up to Court the Amenity-Deprived". Observer. Retrieved 2026-02-23.
- ^ a b Holahan, Catherine (June 13, 2007). "It's Carlton, Your Cyber Doorman". Bloomberg. Retrieved 2026-02-23.
{{cite news}}: CS1 maint: url-status (link) - ^ Loria, Keith. "Futuristic Doormen - Technology Greeting You at Your Door". cooperatornews.com. Retrieved 2026-02-23.
- ^ Barnes, Jonathan. "Security Technology - New Equipment for a Safer Community". cooperatornews.com. Retrieved 2026-02-23.
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