Liveops

Liveops
Company type
Private
IndustryOutsourcing
Customer Service
Founded2000; 26 years ago (2000)
FoundersSteve Doumar
Doug Feirstein
Headquarters
Scottsdale, Arizona
Area served
United States
Key people
Greg Hanover, CEO
Websitewww.liveops.com

Liveops is an outsourcing and contact center company based in Scottsdale, Arizona. It was formed in 2000 by Steve Doumar and Doug Feirstein in Fort Lauderdale, Florida.[1]

Liveops has been featured at an INSEAD Case Study at Harvard Business Review.[2]

In 2003, Florida-based Liveops merged with California-based CallCast, renaming CallCast as Liveops, and moving its headquarters to Redwood City, California in 2004.[3]

References

  1. ^ Botsman, Rachel (December 1, 2014). "Nine start-ups to rock your world". Financial Review. Australian Financial Review. Retrieved April 22, 2015.
  2. ^ Stouras, Konstantinos I.; Girotra, Karan; Netessine, Serguei (October 1, 2014). "LiveOps: The Contact Centre Reinvented". INSEAD Business School Case 6097.
  3. ^ Barry, David (April 1, 2010). "The $100 Million Revenue Club: LiveOps Checks Off IPO Boxes". Wall Street Journal. Retrieved April 22, 2015.

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