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Relokia is a Ukrainian software company that develops data migration and data management tools for business software platforms. The company is based in Ternopil, Ukraine, and is known for its product Help Desk Migration, a service used to migrate customer support data between help desk, IT service management, customer service, and knowledge base platforms.[1]
History
Relokia was founded in 2016 in Ternopil, Ukraine. According to company profile data, its founders include Dmytro Lazarchuk, Max Orlovsky, and Yurii Kril.
In 2026, Ukrainian technology media reported that Relokia's products had been removed from Gartner Digital Markets platforms, including Capterra, GetApp, and Software Advice. The reports described Relokia as a Ukrainian product IT company from Ternopil that develops automated data migration tools for SaaS platforms.[1][2]
Products and services
Relokia develops tools and services for data migration between SaaS and business software platforms. Its services include migration of data related to help desk platforms, project management systems, and knowledge bases.[1]
Help Desk Migration
Help Desk Migration is Relokia's product for transferring customer support and service desk data between help desk and IT service management platforms. Marketplace listings describe the product as supporting migrations of records such as tickets, contacts, companies, agents, attachments, comments, knowledge base articles, and related metadata.[3]
Help Desk Migration is listed on several software marketplaces and integration directories, including Zendesk Marketplace, HubSpot Marketplace, Atlassian Marketplace, Salesforce AppExchange, Front, Datto, and LiveAgent.[3][4][5][6]
Security and compliance
Relokia publishes security and compliance information through its Trust Center. The company lists compliance and security frameworks including SOC 2 Type I, SOC 2 Type II, SOC 3, GDPR, CCPA, and PCI DSS.[7]
Public coverage
In 2026, DOU and dev.ua covered Relokia in connection with the removal of Ukrainian company listings from Gartner Digital Markets platforms.[1][2]
Dmytro Lazarchuk, a co-founder and executive of Relokia, has published articles through Forbes Technology Council, where his profile identifies him as a co-founder and CEO of Relokia and Help Desk Migration.[8]
See also
- Data migration
- Software as a service
- Help desk software
- IT service management
- Customer relationship management
References
- ^ a b c d "Capterra заблокувала акаунти українських компаній. Серед них — Relokia з Тернополя". DOU. Retrieved 20 May 2026.
- ^ a b "Gartner Digital Markets removed Ukrainian Relokia from Capterra, GetApp and Software Advice". dev.ua. Retrieved 20 May 2026.
- ^ a b "Help Desk Migration by Relokia". Zendesk Marketplace. Retrieved 20 May 2026.
- ^ "Help Desk Migration". HubSpot Marketplace. Retrieved 20 May 2026.
- ^ "Help Desk Migration". Atlassian Marketplace. Retrieved 20 May 2026.
- ^ "Import & Export | Help Desk Migration by Relokia LLC". Salesforce AppExchange. Retrieved 20 May 2026.
- ^ "Relokia Trust Center". Relokia Trust Center. Retrieved 20 May 2026.
- ^ "Dmytro Lazarchuk". Forbes Councils. Retrieved 20 May 2026.
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