Concursive

Concursive
IndustrySoftware
Founded2000
HeadquartersNorfolk, Virginia
Productscustomer relationship management application
ConcourseConnect
Websitewww.concursive.com

Concursive, until October 2007 named Centric CRM, is a software company located in Norfolk, Virginia, that offers the ConcourseSuite product, a customer relationship management application, and ConcourseConnect, a social software application, both based on Java/J2EE. Concursive supplies products under a software as a service (SaaS) model or a license model.[citation needed]

The company was founded in 2000. It competes with major CRM vendors such as Salesforce.com, RightNow Technologies and Oracle’s Siebel.[1]

History

In June 2007, the Open Source Initiative (OSI) president, Michael Tiemann announced plans to crack down on software vendors that claim to be open source without using an OSI-approved license. Although Concursive described their CRM product as "open source", as of July 2007 it was not certified as such by the OSI.[2] However, Concursive quickly announced that they were releasing their Team Elements software components under Larry Rosen's Open Software License.[3]

In August 2007, the company announced a partnership with Loopfuse, a company that provides software to track and rate the activity of customers online, useful in scoring sales leads and rating / segmenting prospects.[4]

In October 2007 the company released a new version of their CRM product with improved support for third party developers including a JSR 168 plug-in architecture.[5] The company changed its name to "Concursive" and its product name to "ConcourseSuite" on 12 December 2007.[6]

References

  1. ^ "Concursive Launches CRM and Software as a Service Price War" MSPmentor.net
  2. ^ "Centric CRM and SocialText respond to open source hard line" CBR online 26 June 2007
  3. ^ "CentricCRM to go open source next week" cnet news June 22, 2007
  4. ^ "Loopfuse integrates open-source demand generation into CentricCRM" cnet news August 22, 2007
  5. ^ "CentricCRM to Update Open Source CRM Package" Archived 2008-10-31 at the Wayback Machine Linux Insider 09/11/07
  6. ^ "Centric CRM Changes Name to Concursive" eWeek.com 2007-12-13

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